Online Payments: Add Convenience Fee

Convenience Fees are an option that can be added to your Project Website or standalone Registration or Donation Pages in order to charge an additional fee when a purchase is made. This is a great way to cover the pass through cost of using a website to process credit cards, and can be made optional or mandatory for your site’s guests.

Note: This is an Advanced Editing option. If using Greater Giving Online, be aware of Advanced Edits on the Project Website.

  1. In Edit mode, hover over the pencil for the Registration content pane and Click Here to Edit Content.
  2. Click on the Advanced Features tab.
  3. Check the box for Charge a convenience fee.
  4. Enter the Label for your convenience fee. This will appear on the site next to the amount of the fee.
  5. Select a Fee Method.
    • Fixed Dollar Amount is a flat rate price, no matter what the total purchase is.
    • Percent is a percentage of the total cost, adjusting with the amount of the purchase.
  6. Enter a numeric value.
    • For Fixed Dollar Amount, this is the amount of fee in dollars and cents.
    • For Percent, this is the percentage that will be added to each purchase.
  7. Determine if you want the Fee Optional by checking the box. Leaving this box blank will automatically apply the Fee to all purchases.
  8. Click Update in the bottom left to save your new Online Convenience Fee!

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