Category

Online Bidding Settings

The Online Bidding Settings area provides additional options to customize what guests will see on the Online Bidding site. Below we cover an overview of the various settings and options within Online Bidding Settings. Explore the Online Bidding Learning Guide to see these settings in action.

Access your Online Bidding Settings by clicking Project Settings in the Main Menu and selecting View Online Bidding Settings. Click Edit in the top right corner to make changes.

Auction Links:
This link is where your auction site is located. You can copy this link to send to guests that self-register, or to put in a browser so you can preview the site.

Bidding:

Package Sections Enabled for Online Bidding - Package Sections determine which Packages appear on your Online Bidding page, whether they're preview only or available for bidding/purchase, and when they open and close. Any sections that have been enabled for Online Bidding will be listed here. See Online Bidding: Configure Package Sections for more information.

Allow Max Bidding - Max bidding will allow your guests to place the maximum amount they are willing to spend on a Package. The system will then bid on their behalf until they are outbid.

  • Example: John places a Max Bid of $100 on a Package. John is the current leading bidder at $10. Mary attempts to bid $20. The system will then immediately place a counter bid from John at the next highest increment, in this case $30. This will continue until a bidder goes beyond $100.

Use Online Bidding to Collect Donations - This will allow Online Bidding to accept cash donations from your Supporters. See Online Bidding: Donations for more information.

  • Package to use for Donations: The Package to use for donations made through Online Bidding. The Package Name will be visible on the bidding page.
  • Suggested Donations Amounts: Set up easy buttons to donate specific amounts in addition to the option to enter a custom donation amount. 
  • Donation Label: The text that appears on the donate button.
  • Donation Goal: Your goal for funds raised.
  • Donation Close Date & Time: The last date you will accept donations through the Online Bidding page.
  • Thermometer Display: Ability to disable the thermometer on the Online Bidding Appeal Page.
  • Appeal-only event: Setting to enable if you are only using Online Bidding to collect donations and will not be holding an auction or selling any other packages.

Display:

Project Display Name (40 character limit) - Will be used to display the Project's name on the Online Bidding site, in email and text messages sent regarding Online Bidding, and on Display Boards.

Organization Display Name - Will be used to display the Organization's name on the Online Bidding site.

Information to Display for Sponsors - See Online Bidding: Setting Up Sponsors for more information.

  • Show Sponsor Scroll: Ability to disable the entire section displaying scrolling sponsor logos.
  • Sponsor Scroll Label: Ability to customize the label with up to 30 characters. Leaving the field blank will remove the label box entirely so that the sponsor logos scroll across the full width of the page.
  • Show Sponsor Tiles:  If selected, guests will see Sponsor Logos between Packages on Online Bidding.
  • Number of Packages Between Sponsor Tiles: Enter a number to determine the number of Packages displayed between each logo. 

Information to Display on Packages -

  • Item Donor Name(s): If enabled, the Online Bidding site will show a list of donors for the Items within a Package.
  • Value: If enabled, the market value will appear for each Package.
  • Bidding History (Regular Packages): If enabled, guests will see the names and/or bidder numbers of other guests who are bidding on the Package and the bid amounts they have placed. This will also display the names and/or bidder numbers and donation amounts on the Online Bidding Donation page.
  • Bidding History (Multi-sale Packages): If enabled, guests will see the names and/or bidder numbers of other guests who have purchased that multiple-sale Package.

Bidder Name Display -

  • Show bidder’s name and bidder number: If checked, guests will see the name and bidder number of other guests on the Auction Display, on the donation page, and in the bidding histories (if enabled).
  • Show bidder’s number: If checked, guests will see only the bidder number that was assigned to a Supporter on the Auction Display, on the donation page, and in the bidding histories (if enabled). If no bidder number is assigned, it will appear as “Anonymous”.

Browse Page Sort Order -

  • By Package Number: If selected, Online Bidding will sort the Packages in numerical, ascending order.
  • By Package Class: If selected, Online Bidding will sort the Packages by their Class in alphabetical order (Packages without Classes are always displayed first).

Color Theme -

  • Primary Color: Click the color palette if you would like to customize the background color of the landing page and the color of the bid alert and donation buttons.  Alternatively, if you know the hex code click the RGB tab and enter it into the field provided.
  • Secondary Color: Click the color palette if you would like to customize the header and sponsor bar as well as the fill color for your donation thermometer. Alternatively, if you know the hex code click the RGB tab and enter it into the field provided.

Welcome Banner Image -

This image will appear above your Packages and below the header with your Organization Name. The image will adjust to ensure the entire image is visible based on the device being used to view the bidding site. The space around the image will be the Primary Color. You can either:

  • Upload an Image directly from your computer.
  • Select an Image from the Image Manager.
    Welcome_Banner_Image.jpg

Communications:


Welcome MessagesWelcome Messages are sent when a bidder finishes creating their account, is checked into an event through Go Time, is manually enabled by an admin as an Online Bidder, or their contact information is updated. You can customize the message as needed. Line breaks or returns (added by hitting Enter or Shift+Enter) are not supported. We recommend that you disable Welcome Messages after your event is over.

Default Language: "Welcome [p] supporter! You are at Table #[t]. Start bidding: [u]"

Sample custom welcome msg.png

  • Send via Text: If the Supporter has a Mobile Number, they will receive their Welcome Message by a text message.
  • Send via Email: If the Supporter has an Email Address, they will receive their Welcome Message by email.

Message Tags - Message tags can be inserted into your Welcome Messages in order to personalize the message for each bidder. Make sure you include the correct square brackets in the message as shown below.

  • [p] = inserts the Project Display Name = uses 40 characters
  • [u] = inserts the Personal Bidding URL = uses 32 characters
  • [t] = inserts the Table Number = uses 4 characters

Outbid Notices -These are automatically sent to bidders who have been outbid on a package. If a bidder has placed a Max Bid, they will not receive an outbid notice until someone has outbid their Max Bid.

Default Language: "You have been outbid on package 108. The high bid is now 155. Visit: obdemo.ggo.bid/packageid”

Sample outbid notification.png

  • Send via Text: If the Supporter has a Mobile Number, they will receive Outbid Notifications by a text message.
  • Send via Email: If the Supporter has an Email Address, they will receive Outbid Notifications by an email.

Video Embed - You can have a video appear in your Engagement Center for your guests to view. This can be a livestream from your event, a short video detailing your mission, or anything in between. Check out How to Embed a Video to Online Bidding for more information.

 

Access Settings and Self Registration:

OBSettings4.jpg

Enable Public Access for Auction and Allow Bidding without Pre-Approval - Both of these options are specifically related to Supporters registering on their own for Online Bidding. See Online Bidding: Self-Registration for more information. 

  • Enable Public Access for Auction: Bidders can create their own Online Bidding accounts by clicking Get Started on your bidding page. This should only be disabled if you will be manually enabling all bidders or checking them in with admissions through Go Time. Public access should always be enabled for virtual events.
  • Allow Bidding without Pre-Approval: Admins are not required to manually approve bidders before they can start bidding. When creating their own Online Bidding accounts, bidders must always provide credit card information - this setting does not change that. If you choose to disable this setting then you will need to use the Import Online Bidders tool to allow participants to bid.

Self Registration Invitations -

  • Do not automatically send self-registration invite: No automatic self-registration emails are sent to attendees
  • Automatically send self-registration invites immediately to attendees: Self-registration emails are sent immediately when a Supporter has an admission allocated.
  • Automatically send self-registration invites starting on: Sends self-registration emails automatically on a certain date that you choose.

Packages Currently Triggering Invitations - This will list all admission or sponsorship Packages that are currently set to trigger self-registration emails.

Preview Registration Invitation - Shows the email that guests receive when self-registering.

Send Invitation to All Un-Invited Attendees Now - Will immediately send the self-registration email to all guests that did not receive one.

Terms & Conditions:

Enter any Terms & Conditions into this area for your Online Bidding site. This is an optional setting and your View Terms button appears on the right hand side of your Welcome Banner for guests to see.


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