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What is Text to Donate?

Text to Donate is a solution provided by Greater Giving that allows Supporters to text a phone number, and make a donation to your organization. It’s that easy! 

Requirements for Text to Donate:

  1. An active account with Greater Giving that includes Online Payments (the Project Website).
  2. An active donation page created through Greater Giving.
  3. A request form filled out through our Contact Us Menu.

Once you have completed the above, your Supporters can text your keyword (chosen by your organization at the time of sign up) to 366283 and begin making donations.

 

Why Text to Donate?

Text to Donate is similar to Text to Give, but there are a few key differences that we will cover here. 

  1. Traditional Text to Donate works by your Supporter texting a number and a reply message is sent that links your Supporter to a mobile donation page. They can then place a donation to your organization using their credit card.
    • Traditional Text to Give works by your Supporter texting a number and a donation is automatically made and applied to their phone bill by their telephone provider. 

  2. Text to Donate allows you to customize your donation page by adding options such as custom amounts, recurring payments, and even receipt customization.
    • Text to Give has less customization options, and only allows for increments approved by telephone providers, typically $5, $10, and $25.

  3. Text to Donate allows you to collect information about your Supporters as they make a donation. This allows you to follow up with that Supporter, thanking them.
    • Text to Give provides a lump sum of donations to your organization, but does not provide any information about who made the donations.

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Given the differences above, Text to Donate through Greater Giving will allow you to set up your page, add customizable options, and communicate with those Supporters after the fact. When setting up Text to Donate, you will need to understand the following:

 

How to Set Up Text to Donate

Text to Donate Best Practices


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